Gone are the days when leaders could simply rely on authority and hierarchy to run their organizations. The kind of leadership needed today and in the coming years embraces transparency, empathy, and integrity. In fact, more and more organizations are realizing that the quality of communication between team members is one the most important variables that impacts their ability to create a healthy organizational culture - and to get results.
Effective communication these days includes the clarity and cohesion of the leadership team, the flow of information between managers and their direct reports, between customers and service providers, between an organization and the communities it serves. Investing in cultivating open, honest, connected and kind communication is not a "nice to have". It is the foundation of everything that happens on a daily basis. When leaders embrace this new reality, and become skilled in the art of "Courageous Communication," it can make all the difference in fostering healthy teams and organizations.
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The True Self. Known by many names - the Organic Self, Wise Self, Deep Self. It's the person we know ourselves to be at the deepest, truest level, beneath any strategies or adaptations we took on to be successful or to be loved in this world.
This is the second installment of the Communication Series on the Aurum Blog.
Part 1 is focused on creating greater connection on a team In the previous post, we discussed the significance of creating authentic human relationships on a team. The way we create genuine connection and understanding between people is by being fully present and available for the interaction. Communication is a back and forth flow of verbal and non-verbal cues between people, with listening being half, (or more), of that transaction. The term "Levels of Listening" was coined by the Co-Active Coaching Institute, and has become a well-loved and used model to improve the quality of our listening. In this post, we elaborate the model to include the 3 Levels of Speaking, in addition to the Levels of Listening. This is the first of our Communication Series on the Aurum Blog.
In each post, we will introduce one or two keys to effective interpersonal communication, especially in the context of leadership, collaborative teamwork and organizational culture. The Foundation of Effective Communication is Human Connection When we work with other people on a team, communication becomes central to our success. But without genuine connection between people, poor communication often misses the mark, gets overly complicated or even causes breakdown in relationships or teams. At Aurum we have identified three important principles that foster connection, and more satisfying communication. Apply the following principles to your professional and personal life to improve your communication skills and build stronger relationships: Creating a Team that Everyone Wants to Be On When we think about what creates a sense of aliveness and safety on a team, it is common to think we need to solve or get rid of conflict. The truth is that conflict and disagreement are a natural part of how any team or relationship functions.
They are simply signals that change and growth are trying to happen. If we avoid conflict, we only end up stifling or ignoring that change and growth, disempowering ourselves and others. If team members are never pushing one another outside of their emotional comfort zones during discussions, then it is likely that they're not making the best decisions for the organization. What if we told you that there is one secret ingredient that would dramatically improve your team’s performance, would eliminate hours of wasted time, and significantly reduce the energy spent on politics and drama? What if that ONE element required no advanced degrees or training, and could be added with simple steps that fit into your existing workflow.
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AuthorsDevi Cavitt Razo and Deepika Sheleff are co-founders of Aurum Leadership. They are also close friends who have dedicated their lives to creating powerful, honest, resilient relationships. Archives
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