Real organizational change requires understanding what is really going on, and a clear vision of the path forward

Many of the organizations we work with have attempted to change. They have hired expensive consultants, improved processes, and made structural “improvements.” Very often they are not asking the right questions or looking in the right places, and therefore are not solving the real issues.

Aurum will help you see the way forward. We will be with you every step of the way as you and your organization acknowledge difficult truths and resistance to change, resolve conflicts and create a vibrant future. We help companies see and do what is genuinely needed to embrace the positive organizational change that will support growth, retention and innovation.

We bring a background in systems thinking, human development, leadership and decades of catalyzing and supporting change in human beings and organizations.
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Culture and Leadership Assessment

The first step in making organizational change is to understand what is really going on - why change has not taken hold, why turnover is high, why growth is not what it could be, etc. Aurum will do an Organizational Health Assessment to appraise your organization’s leadership and impact, team functioning, organizational culture, emotional intelligence and general organizational health. We’ll create an in-depth report that gives it to you straight - where the problems are, what you can do about it and an outline of a plan for real change.

Topics included in our assessment: 

• Leadership effectiveness and general organizational health
• Dynamics between leadership and staff 
• Emotional Intelligence and ability to create strong collaborative relationships with staff and clients
• Level of collaborative skills and team functioning or dysfunction
• Level of trust among peers, on teams and toward leadership
• Alignment of organizational values with business processes

​Based on what is discovered during the assessment, Aurum will make recommendations for improvements regarding organizational change management and collaboratively design a long-term program for addressing the challenges, such as resistance to change and more. Our report will include recommendations for educational programs, team development, coaching for specific individuals and a list of potential issues to be addressed between individual members or among circles.

Report and Recommendations

Aurum will produce a thorough report that summarizes our findings, including positive themes and improvement themes for various areas of the organization assessed. 

Based on these themes, we will make recommendations for improvements and collaboratively design a long-term program for addressing the challenges. Our report will include recommendations for educational programs, team development, coaching for specific individuals and any issues to be addressed between individual members or among circles.

​Our recommendations are in service to improving organizational health, which is essential for the organization to succeed and achieve its goals. 
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Team Assessment

At times we are called in to work with a specific team branch or division to provide organizational change management assistance. Our team assessment includes many of the same elements as the organizational assessment, but is focused on the specific team and the interpersonal dynamics between its members. We also assess the overall context and the impact of the broader corporate culture on the specific team. 
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- Founding Partner,
​Venture Capital Fund​

"Our work with Aurum opened the lines of communication in ways we weren't expecting. It gave us the confidence and courage to move forward with integrating the junior partners as owners in the business. This made the investors in our fund feel much more secure about our company, the restructuring created a lot less risk for them."

​- Charles Hoage,
President, ServiceMaster

"We engaged Aurum to assess and develop recommendations for our organizations leadership.  The experience of working with Aurum has been transformative for our organizations leaders, our organization as a whole, and for me personally as a leader.  I have worked with dozens of consulting firms over the years and participated in dozens of leadership development seminars, none have come close to providing the deep learnings of our team through Aurums human-centered, experiential, and dynamic approach.  I am a new person, a new leader and on an entirely different life/career journey after working with the amazingly talented people at Aurum."

- Alicia Stiving,
​CCO, ServiceMaster

"AURUM Leadership has changed my life both personally and professionally.    
We made the decision and personal commitment, not only to ourselves but to one another to enter into the restorative process.  Devi & Deepika have had such a tremendous impact on our Executive Leadership in such a short amount of time.  We are operating more synergistically and the rest of our organization sees/feels it.  In implementing our new Triple Bottom Line approach to business, we have recently started Listening Sessions with our entire organization.  This is such a rare and rewarding experience to STOP and LISTEN to the key to our success - our TEAM.  

Jenny Smith,
​CEO

In just a few conversations with Aurum, we felt immediately heard, understood and held. They got our organization and our people immediately. Their recommendations were thoughtful, inspiring, and aligned with our strategic vision. It feels so good to be in such good hands!

Business Issues and Strategy

Our assessments do not examine business models, financial data or strategic options. However, more often than not, the lack of clarity, mismanagement, or stalemates that ail a business are caused by the lack of cohesion and alignment between the people leading the organization. Dysfunctional teams generally do not generate sustainable thriving success. 

As the leadership becomes more trusting, cohesive, and able to communicate and make decisions, many strategic issues get resolved and the leaders can chart a course that makes sense and inspires the rest of the organization to get on board. 

Organizations who have worked extensively with Aurum have typically exceeded their financial expectations and seen a significant increase in profit, while reducing turnover and hiring costs. High-functioning aligned leadership teams are significantly more innovative, resilient, focused and capable of leading through change.

In other words - investing in people and their relationships has an exponential positive impact on the overall health of the organization.

“Team members who work cohesively are likely to achieve their goals faster and more efficiently.

“Team Cohesion-Overview, Examples, Strategies for Team Bonding.”
​Corporate Finance Institute, 24 June 2021