Gone are the days when leaders could simply rely on authority and hierarchy to run their organizations. The kind of leadership needed today and in the coming years embraces transparency, empathy, and integrity. In fact, more and more organizations are realizing that the quality of communication between team members is one the most important variables that impacts their ability to create a healthy organizational culture - and to get results.
Effective communication these days includes the clarity and cohesion of the leadership team, the flow of information between managers and their direct reports, between customers and service providers, between an organization and the communities it serves. Investing in cultivating open, honest, connected and kind communication is not a "nice to have". It is the foundation of everything that happens on a daily basis. When leaders embrace this new reality, and become skilled in the art of "Courageous Communication," it can make all the difference in fostering healthy teams and organizations.
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AuthorsDevi Cavitt Razo and Deepika Sheleff are co-founders of Aurum Leadership. They are also close friends who have dedicated their lives to creating powerful, honest, resilient relationships. Archives
September 2023
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