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The Power of Courageous Communication

9/28/2023

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In today's changing organizational landscape, 
communication is the primary factor that impacts your team's ability to achieve results.
This means leadership must undergo a transformation. 

Gone are the days when leaders could simply rely on authority and hierarchy to run their organizations. The kind of leadership needed today and in the coming years embraces transparency, empathy, and integrity. In fact, more and more organizations are realizing that the quality of communication between team members is one the most important variables that impacts their ability to create a healthy organizational culture - and to get results.

Effective communication these days includes
 the clarity and cohesion of the leadership team, the flow of information between managers and their direct reports, between customers and service providers, between an organization and the communities it serves. 

Investing in cultivating open, honest, connected and kind communication is not a "nice to have". It is the foundation of everything that happens on a daily basis. When leaders embrace this new reality, and become skilled in the art of "Courageous Communication," it can make all the difference in fostering healthy teams and organizations.

Courageous Communication:
​The Foundation of Outstanding Organizational Culture

Courageous Communication isn't just a tool for leaders; it is an essential skill for everyone in an outstanding organizational culture. At Aurum Leadership, we specialize in whole-human leadership development and transforming teams into high-trust, high-performance organizations.

Our approach at Aurum is experiential, interactive and real - translating models such as Psychological Safety, Emotional Intelligence, and Collaborative Teams into tangible ways of working together every day. When leaders embrace Courageous Communication as a cornerstone of "how we do things around here", it creates an environment where people want to engage, contribute and thrive. As is well documented by now, companies that cultivate healthy human-centered work cultures have greater creativity and innovation, attract and retain top talent, and generally achieve outstanding results.

Courageous Communication is equal parts honesty and compassion

Courageous communication is a  commitment to truthfulness even when it's uncomfortable,  while maintaining a shoulder-to-shoulder human presence. It’s about being connected and understanding the impact we have on one another, while also taking the risk to tell important truths. 
​
Leaders who embrace this type of communication take the time to understand the perspectives of their team members, fostering a sense of belonging and mutual respect.

Courageous Communication Benefits the Entire Organization

This type of communication produces tangible benefits in organizations.
1. Improved Trust and Collaboration:
Trust is the cornerstone of effective teamwork and leadership. When leaders  and teams communicate courageously, they build trust within their teams. This trust, in turn, fosters collaboration and innovation. Team members are more likely to share ideas and take risks when they know their voices are valued and respected.

2. Enhanced Problem-Solving:
Courageous Communication enables organizations to tackle challenges head-on. Instead of sweeping problems under the rug, leaders and teams address them transparently. This approach encourages open dialogue, leading to more effective problem-solving and better decision-making.

3. Increased Employee Engagement:
Engaged employees are more committed, productive, and satisfied with their work. Leaders who practice Courageous Communication create a culture where employees feel heard and appreciated. This boosts employee engagement levels and reduces turnover.

4. Better Conflict Resolution:
Conflicts are inevitable in any organization, but how they are faced makes all the difference. The principles of Courageous Communication equip people with the skills to address conflicts constructively, and solve problems together, and resolve disagreements without blame. 
​
5. Enhanced Organizational Culture:
​
A healthy organizational culture is built on trust, empathy, and clear communication. When leaders and teams learn Courageous Communication, the whole organization benefits. Over time, it’s possible to transform the culture, into one that is significantly more inclusive, creative and productive.

​Courageous Communication Impacts the Bottom Line

With all the organizations we have worked with over the years, we see a consistent trend: when they embrace clear, honest and kind communication, and implement the skills they learn at our trainings, all significant business metrics in the business improve. 

We watch them thrive, and listen to stories of 70% revenue growth, blowing past ambitious financial goals, significantly improved retention and bold M&A activity. In this video we share a couple of case studies of Aurum clients and the very real business results they attained by taking Courageous Communication seriously.

Courageous Communication: Aurum Leadership’s Foundational Course

At Aurum, we understand the transformative power of Courageous Communication. Our whole-human leadership and team approach is designed to help organizations master this vital skill. We coach leaders and teams worldwide to bring greater emotional intelligence, authenticity, and connection into the workplace. 
​
Courageous Communication isn't just our favorite phrase - it's a transformative approach to leadership and organizational health. Leaders who embrace this communication style can expect increased trust, collaboration, employee engagement, and a more positive organizational culture.

If you're ready to take your leadership and organization to the next level, consider bringing Aurum Leadership's course on Courageous Communication into your team. Together, we can unlock the full potential of your team and create a thriving, healthy organization that's ready to tackle any challenge that comes its way.

​The Courageous Communication Course

This interactive program is offered remotely or in person, and includes:
  • 5 hour training program
  • Cohort of 12-50 participants
  • Small Practicum Groups (8-10 ppl) for integration of learning
  • Expert facilitation and group coaching
  • Workbook & toolkit ​
Learn More about our retreats and workshops
“We got a lot of positive feedback from our community members after the Courageous Communication intro event. This intro gave them practical guidelines on how to prepare certain conversations in advance. They appreciated the skill and expertise of the facilitator, and cannot wait to apply what they have learned.” 

~ Luc Treebusch,
​Buccaneer Delft - Energy & Maritime Accelerator


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    Authors

    Devi Cavitt Razo and Deepika Sheleff are co-founders of Aurum Leadership. They are also close friends who have dedicated their lives to creating powerful, honest, resilient relationships.
    They provide insights and tools that support human connection, among individuals, teams and organizations. In doing so, organizations become more connected, collaborative, and, ultimately, successful. 

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  • HOME
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    • Retreats and Workshops >
      • Courageous Communication
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